Shipping policy

SHIPPING POLICY

Order Processing

All ATABBEY pieces are handcrafted with care. Orders are typically processed and dispatched within 1–3 business days after payment confirmation. Please note that during peak seasons or special collection launches, processing times may vary slightly.

Shipping Rates & Delivery Times

We are proud to offer Complimentary Express Shipping to our primary regions. We partner with trusted global carriers to ensure your purchase arrives swiftly and securely.

Region	Service Type	Estimated Delivery
United Kingdom	Express Shipping	2–4 Business Days
United States	Express Shipping	2–4 Business Days
European Union	Express Shipping	2–4 Business Days
Turkey (Domestic)	Express Shipping	2–4 Business Days
Rest of the World	Standard Global	5–10 Business Days

Please note: Delivery timeframes are estimates and begin from the date of dispatch.

Customs, Duties & Taxes

For international orders, please be aware of the following:

Import Fees: Your order may be subject to customs duties, import taxes, or local fees imposed by the destination country.
Responsibility: These charges are not included in the product price or shipping fees and are the sole responsibility of the customer.
Non-Refundable: Customs-related charges are non-refundable in the event of a return.

Tracking Your Shipment

Once your order has been dispatched, you will receive a confirmation email containing your tracking information. This allows you to follow your ATABBEY piece from our atelier to your doorstep.

Delays & Lost Shipments

While we strive for punctuality, ATABBEY is not responsible for delays caused by customs clearance procedures, carrier disruptions, or circumstances beyond our control. If your shipment appears delayed or lost, please contact us, and we will assist you in investigating the matter with the carrier.

Address Accuracy

Please ensure that your shipping address is complete and accurate at checkout. ATABBEY cannot be held responsible for orders delayed, lost, or misdelivered due to incorrect or incomplete address details provided by the customer.